{"id":11132,"date":"2023-03-06T06:00:00","date_gmt":"2023-03-06T06:00:00","guid":{"rendered":"https:\/\/news.dream.press\/news\/?post_type=press-release&p=11132"},"modified":"2025-05-06T15:36:16","modified_gmt":"2025-05-06T15:36:16","slug":"dreamhost-remporte-le-bronze-stevie-award-lors-des-stevie-awards-2023-pour-les-ventes-et-le-service-client-fr","status":"publish","type":"press-release","link":"https:\/\/news.dream.press\/news\/fr\/press-releases-fr\/dreamhost-remporte-le-bronze-stevie-award-lors-des-stevie-awards-2023-pour-les-ventes-et-le-service-client-fr\/","title":{"rendered":"DreamHost remporte le Bronze Stevie\u00ae Award lors des Stevie Awards 2023 pour les ventes et le service client"},"content":{"rendered":"\n

Brea, Californie \u2013 6 mars 2023 \u2013 DreamHost a re\u00e7u un Prix Stevie\u00ae de Bronze dans la cat\u00e9gorie Ventes & Service Client lors de la 17\u00e8me \u00e9dition annuelle des Stevie Awards pour Ventes & Service Client<\/a>.<\/p>\n\n\n

Les Stevie Awards pour la Vente et le Service Client\u00e8le sont les plus hautes distinctions mondiales pour les professionnels du service client, du centre de contact, du d\u00e9veloppement commercial et des ventes. Les Stevie Awards organisent huit des principaux programmes de r\u00e9compenses commerciales du monde, incluant \u00e9galement les prestigieux American Business Awards\u00ae <\/sup>et International Business Awards\u00ae<\/strong>.<\/p>\n\n\n

Les laur\u00e9ats ont \u00e9t\u00e9 annonc\u00e9s lors d’un gala r\u00e9unissant plus de 400 professionnels du monde entier au Caesars Palace \u00e0 Las Vegas, Nevada, le vendredi 3 mars.<\/p>\n\n\n

Plus de 2 300 nominations provenant d\u2019organisations de toutes tailles et de pratiquement toutes les industries, de 49 nations et territoires, ont \u00e9t\u00e9 prises en compte dans la comp\u00e9tition de cette ann\u00e9e. Les gagnants ont \u00e9t\u00e9 d\u00e9termin\u00e9s par les scores moyens de plus de 170 professionnels dans le monde entier sur sept comit\u00e9s d\u2019\u00e9valuation sp\u00e9cialis\u00e9s. Les candidatures ont \u00e9t\u00e9 consid\u00e9r\u00e9es dans plus de 90 cat\u00e9gories pour les r\u00e9alisations des services clients et des centres de contact.  <\/p>\n\n\n

Le d\u00e9partement du Support Technique de DreamHost a recrut\u00e9 davantage d’agents de support experts et optimis\u00e9 ses op\u00e9rations principales. Ce faisant, les temps d’attente moyens quotidiens pour les clients contactant le d\u00e9partement par email ont \u00e9t\u00e9 r\u00e9duits de 50% sans affecter les taux de r\u00e9solution au premier contact. Le nombre de clients pris en charge en moins d’une heure par email a augment\u00e9 de 16%, r\u00e9sultant en un total de plus de 70% des clients de DreamHost recevant de l’aide par email en moins d’une heure. Nous continuerons nos efforts jusqu’\u00e0 ce que DreamHost atteigne l’objectif d’une r\u00e9ponse quasi instantan\u00e9e aux demandes de support technique que nous appelons “Temps d’attente Z\u00e9ro!”<\/p>\n\n\n

\u00c0 Propos De DreamHost<\/strong><\/p>\n\n\n

Depuis 1997, DreamHost aide les particuliers, les petites entreprises, les entrepreneurs et les d\u00e9veloppeurs du monde entier \u00e0 r\u00e9aliser leurs r\u00eaves sur Internet. Leader en h\u00e9bergement WordPress g\u00e9r\u00e9, DreamHost h\u00e9berge plus de 1,5 million de sites web, de blogs WordPress et d’applications pour les designers, d\u00e9veloppeurs et petites entreprises, et compte plus de 400 000 clients satisfaits. Soutenant la communaut\u00e9 open source avec des ressources d\u00e9di\u00e9es et une \u00e9quipe passionn\u00e9e, DreamHost croit en la puissance du Web Ouvert et des personnes qui le rendent possible. Pour en savoir plus, visite DreamHost.com<\/a>.<\/p>\n\n\n

\u00c0 Propos Des Stevie Awards<\/strong><\/p>\n\n\n

Les Stevie Awards sont d\u00e9cern\u00e9s dans huit programmes : les Stevie Awards Asie-Pacifique, les Stevie Awards Allemands, les Stevie Awards Moyen-Orient & Afrique du Nord, les American Business Awards\u00ae, les International Business Awards\u00ae, les Stevie Awards pour les Grands Employeurs, les Stevie Awards pour les Femmes dans les Affaires, et les Stevie Awards pour les Ventes & Service Client. Les comp\u00e9titions des Stevie Awards re\u00e7oivent plus de 12 000 candidatures chaque ann\u00e9e de la part d’organisations dans plus de 70 nations. Honorant les organisations de tous types et tailles ainsi que les personnes qui les composent, les Stevies reconnaissent les performances exceptionnelles sur le lieu de travail dans le monde entier. Apprenez-en plus sur les Stevie Awards \u00e0 http:\/\/www.StevieAwards.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Brea, Californie \u2013 6 mars 2023 \u2013 DreamHost a re\u00e7u un Prix Stevie\u00ae de Bronze dans la cat\u00e9gorie Ventes & Service Client lors de la 17\u00e8me \u00e9dition annuelle des Stevie Awards pour les Ventes & le Service Client. Les Stevie Awards pour les Ventes & le Service Client repr\u00e9sentent les plus hautes distinctions mondiales pour le service client, le centre de contact, le d\u00e9veloppement commercial, et [\u2026]<\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"","footnotes":""},"class_list":["post-11132","press-release","type-press-release","status-publish","hentry"],"acf":[],"yoast_head":"\nDreamHost remporte le Bronze Stevie\u00ae Award lors des Stevie Awards 2023 pour les ventes et le service client - DreamHost<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.dream.press\/news\/fr\/press-releases-fr\/dreamhost-remporte-le-bronze-stevie-award-lors-des-stevie-awards-2023-pour-les-ventes-et-le-service-client-fr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DreamHost remporte le Bronze Stevie\u00ae Award lors des Stevie Awards 2023 pour les ventes et le service client - DreamHost\" \/>\n<meta property=\"og:description\" content=\"Brea, Californie \u2013 6 mars 2023 \u2013 DreamHost a re\u00e7u un Prix Stevie\u00ae de Bronze dans la cat\u00e9gorie Ventes & Service Client lors de la 17\u00e8me \u00e9dition annuelle des Stevie Awards pour les Ventes & le Service Client. 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