{"id":5068,"date":"2023-03-31T19:24:19","date_gmt":"2023-03-31T19:24:19","guid":{"rendered":"https:\/\/news.dream.press\/news\/?post_type=event&#038;p=5068"},"modified":"2023-05-19T19:31:05","modified_gmt":"2023-05-19T19:31:05","slug":"support-driven-leadership-summit-2023","status":"publish","type":"event","link":"https:\/\/news.dream.press\/news\/es\/eventos\/support-driven-leadership-summit-2023\/","title":{"rendered":"Support Driven Leadership Summit 2023"},"content":{"rendered":"\n<p>\u00a1La vicepresidente de soporte t\u00e9cnico de DreamHost, Andrea Silas, se unir\u00e1 a un panel en <a href=\"https:\/\/www.supportdriven.com\/summit-2023\/\">Support Driven Leadership Summit 2023<\/a>!<\/p>\n\n\n\n<p>La encontrar\u00e1s en la sala principal, el martes 4 de abril a las 11:00 a. m.<\/p>\n\n\n\n<p>Primeros sistemas de soporte de IA del futuro<\/p>\n\n\n\n<p>\u00a1El futuro del soporte es asistido por computadoras! \u00bfO  no? \u00danete a este panel de discusi\u00f3n para conocer c\u00f3mo los l\u00edderes de atenci\u00f3n al cliente buscan la inteligencia artificial para ayudar a dar forma al futuro de sus organizaciones de soporte.<\/p>\n\n\n<div class=\"bio-card\">\n  <div class=\"tr-img-wrap-outer jsLoading\"><img decoding=\"async\" class=\"js-img-lazy \" src=\"https:\/\/www.dreamhost.com\/news\/wp-content\/themes\/dhtheme2023\/assets\/img\/lazy-loading-transparent.webp\" data-src=\"https:\/\/www.dreamhost.com\/news\/wp-content\/uploads\/2023\/03\/andrea-ai-1.jpeg\"  alt=\"Andrea Silas Headshot\" \/><\/div>\n  <div class=\"bio-card__txt\">\n    <div \n      class=\"bio-card__title\"\n    >\n      About Andrea\n    <\/div>\n    <p>Como vicepresidente de soporte t\u00e9cnico de DreamHost, Andrea Silas lidera un equipo de agentes altamente calificados que ofrece soporte las 24 horas, los 7 d\u00edas de la semana a clientes de todo el mundo. Andrea se uni\u00f3 a la familia DreamHost en 2003 y asumi\u00f3 su puesto de vicepresidenta en 2014, donde su enfoque principal es brindar soporte casi instant\u00e1neo a trav\u00e9s de varios idiomas y varios canales, incluidos Live Chat, correo electr\u00f3nico, redes sociales y servicios de autoayuda. En constante evoluci\u00f3n al anticipar las necesidades de los clientes y utilizar un equipo que abarca nueve pa\u00edses y en todas las zonas horarias, Andrea ha establecido una experiencia de canal cruzado, ayudando enormemente a una base de clientes cada vez m\u00e1s conectada, t\u00e9cnica y mundial. Con casi dos d\u00e9cadas de experiencia en soporte t\u00e9cnico, Andrea personifica el liderazgo empoderado mientras persigue su objetivo final de equipo de cero respuestas de tiempo de espera, mientras contin\u00faa defendiendo los valores fundamentales de la empresa. Como resultado, DreamHost es constantemente reconocido por su excepcional servicio al cliente.<\/p>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a1La vicepresidente de soporte t\u00e9cnico de DreamHost, Andrea Silas, se unir\u00e1 a un panel en Support Driven Leadership Summit 2023! La encontrar\u00e1s en la sala principal, el martes 4 de abril a las 11:00 a. m. Primeros sistemas de soporte de IA del futuro \u00a1El futuro del soporte es asistido por computadoras! \u00bfO no? \u00danete [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5069,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"","footnotes":""},"event-types":[396],"class_list":["post-5068","event","type-event","status-publish","has-post-thumbnail","hentry","event-type-speaking-engagements"],"acf":{"event_location":"Philadelphia, PA, USA","event_date":{"start":"20230403","end":"20230404"},"event_aside_info":{"title":"Event Info","text":"<strong>Support Driven Leadership Summit 2023<\/strong>\r\n\r\nApril 3-4, 2023\r\n\r\nWorld Cafe Live\r\n3025 Walnut Street\r\nPhiladelphia, PA 19104","social_media":{"twitter":"","instagram":""},"buttons":{"website":"https:\/\/www.supportdriven.com\/leadership-summit-philadelphia","tickets":"https:\/\/www.supportdriven.com\/leadership-summit\/apply"}},"event_aside_additional":{"title":"Additional Info","info_repeaters":null},"event_map_location":{"lat":39.952155,"lng":-75.1851511,"zoom":16,"markers":[{"label":"Walnut Street 3025, 19104 Philadelphia, Pennsylvania United States","default_label":"Walnut Street 3025, 19104 Philadelphia, Pennsylvania United States","lat":39.9521611,"lng":-75.1851511,"geocode":[],"uuid":"marker_6418d2a39405e"}],"address":"Walnut Street 3025, 19104 Philadelphia, Pennsylvania United States","layers":["OpenStreetMap.Mapnik"],"version":"1.4.3"},"show_event_map":true},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Driven Leadership Summit 2023 - DreamHost<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.dream.press\/news\/es\/eventos\/support-driven-leadership-summit-2023\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support Driven Leadership Summit 2023 - DreamHost\" \/>\n<meta property=\"og:description\" content=\"\u00a1La vicepresidente de soporte t\u00e9cnico de DreamHost, Andrea Silas, se unir\u00e1 a un panel en Support Driven Leadership Summit 2023! 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