{"id":6075,"date":"2024-05-14T17:05:06","date_gmt":"2024-05-14T17:05:06","guid":{"rendered":"https:\/\/news.dream.press\/news\/?post_type=announcement&p=6075"},"modified":"2025-05-06T19:10:48","modified_gmt":"2025-05-06T19:10:48","slug":"dreamhost-technical-support-team-wins-two-bronze-awards-in-2024-stevie-awards-for-sales-customer-service","status":"publish","type":"announcement","link":"https:\/\/news.dream.press\/news\/announcements\/dreamhost-technical-support-team-wins-two-bronze-awards-in-2024-stevie-awards-for-sales-customer-service\/","title":{"rendered":"DreamHost Technical Support Team Wins Two Bronze Awards in 2024 Stevie\u00ae Awards for Sales & Customer Service"},"content":{"rendered":"\n

The DreamHost Technical Support department’s unswerving dedication to innovation and performance in service to DreamHost’s customers was honored with two Bronze medals in the 2024 Stevie\u00ae Awards for Sales & Customer Service<\/a>. <\/p>\n\n\n\n

The Stevie\u00ae Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development, and sales professionals worldwide.<\/p>\n\n\n\n

In a gala ceremony on April 12, 2024, held in Las Vegas, Nevada, DreamHost\u2019s Technical Support department won “Best Customer Satisfaction Strategy”<\/em> for its strategic initiatives focusing on reducing customer wait times and enhancing first-contact support resolutions. It also won “Best Return on Customer Service Investment”<\/em> for investing in new tools and dedicated team members to align tactics and goals with its “Wait Time Zero” initiative and increased first-contact resolutions, demonstrating its commitment to customer success, satisfaction, and exceptional experiences.<\/p>\n\n\n\n

The department’s two nominations were rated among the <\/strong>top 35%<\/em><\/strong> of more than 2,300 considered in this year’s Sales & Customer Service Awards program that were recognized as finalists!<\/strong><\/p>\n\n\n\n

“Our metrics and unsolicited testimonials already show that our customers appreciate the way we support them, but I wanted to make this success even more visible and public,” said Andrea Silas, Vice President of Tech Support. “I\u2019m proud to be leading a group of amazing team members and happy to see them both internally and externally recognized.”<\/p>\n\n\n\n

DreamHost\u2019s Technical Support team looks forward to delivering exceptional services to its customers for the remainder of 2024 and in the years to come.<\/p>\n","protected":false},"excerpt":{"rendered":"

The DreamHost Technical Support department’s unswerving dedication to innovation and performance in service to DreamHost’s customers was honored with two Bronze medals in the 2024 Stevie\u00ae Awards for Sales & Customer Service.  The Stevie\u00ae Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development, and sales professionals worldwide. In […]<\/p>\n","protected":false},"author":27,"featured_media":6077,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"DreamHost announced that its Tech Support department has won two Bronze awards in the 2024 Stevie\u00ae Awards for Sales & Customer Service.","footnotes":""},"class_list":["post-6075","announcement","type-announcement","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nDreamHost Technical Support Team Wins Two Bronze Awards in 2024 Stevie\u00ae Awards for Sales & Customer Service - DreamHost<\/title>\n<meta name=\"description\" content=\"DreamHost announced that its Tech Support department has won two Bronze awards in the 2024 Stevie\u00ae Awards for Sales & Customer Service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.dream.press\/news\/announcements\/dreamhost-technical-support-team-wins-two-bronze-awards-in-2024-stevie-awards-for-sales-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DreamHost Technical Support Team Wins Two Bronze Awards in 2024 Stevie\u00ae Awards for Sales & Customer Service - 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