{"id":12243,"date":"2024-05-14T17:05:06","date_gmt":"2024-05-14T17:05:06","guid":{"rendered":"https:\/\/news.dream.press\/news\/?post_type=announcement&#038;p=12243"},"modified":"2025-06-12T16:15:52","modified_gmt":"2025-06-12T16:15:52","slug":"lequipe-de-support-technique-de-dreamhost-remporte-deux-prix-bronze-aux-stevier-awards-2024-pour-les-ventes-et-le-service-client-fr","status":"publish","type":"announcement","link":"https:\/\/news.dream.press\/news\/fr\/announcements-fr\/lequipe-de-support-technique-de-dreamhost-remporte-deux-prix-bronze-aux-stevier-awards-2024-pour-les-ventes-et-le-service-client-fr\/","title":{"rendered":"L\u2019\u00e9quipe de support technique de DreamHost remporte deux prix Bronze aux Stevie\u00ae Awards 2024 pour les ventes et le service client"},"content":{"rendered":"\n<p>Le d\u00e9partement du Support Technique de DreamHost, gr\u00e2ce \u00e0 son engagement ind\u00e9fectible envers l&#8217;innovation et la performance au service des clients de DreamHost, a \u00e9t\u00e9 honor\u00e9 de deux m\u00e9dailles de Bronze aux <a href=\"https:\/\/stevieawards.com\/sales\">Prix Stevie\u00ae 2024 pour la Vente &amp; le Service Client<\/a>.&nbsp;<\/p>\n\n\n<p>Les Stevie\u00ae Awards pour la Vente &amp; le Service Client reconnaissent les r\u00e9alisations des professionnels des centres de contact, du service client, du d\u00e9veloppement commercial et de la vente \u00e0 travers le monde.<\/p>\n\n\n<p>Lors d&#8217;une c\u00e9r\u00e9monie de gala le 12 avril 2024, tenue \u00e0 Las Vegas, Nevada, le d\u00e9partement de Support Technique de DreamHost a remport\u00e9 <em>&#8220;Meilleure Strat\u00e9gie de Satisfaction Client&#8221;<\/em> pour ses initiatives strat\u00e9giques ax\u00e9es sur la r\u00e9duction des temps d&#8217;attente des clients et l&#8217;am\u00e9lioration des r\u00e9solutions au premier contact. Il a \u00e9galement remport\u00e9 <em>&#8220;Meilleur Retour sur Investissement du Service Client&#8221;<\/em> pour avoir investi dans de nouveaux outils et des membres d&#8217;\u00e9quipe d\u00e9di\u00e9s afin d&#8217;aligner les tactiques et les objectifs avec son initiative &#8220;Temps d&#8217;Attente Z\u00e9ro&#8221; et augment\u00e9 les r\u00e9solutions au premier contact, d\u00e9montrant son engagement envers le succ\u00e8s du client, la satisfaction et des exp\u00e9riences exceptionnelles.<\/p>\n\n\n<p><strong>Les deux nominations du d\u00e9partement ont \u00e9t\u00e9 class\u00e9es parmi les <\/strong><strong><em>35% sup\u00e9rieurs<\/em><\/strong><strong> de plus de 2 300 consid\u00e9rations dans le programme des Prix de Ventes &amp; Service Client de cette ann\u00e9e qui ont \u00e9t\u00e9 reconnues comme finalistes !<\/strong><\/p>\n\n\n<p>&#8220;Nos m\u00e9triques et t\u00e9moignages non sollicit\u00e9s montrent d\u00e9j\u00e0 que nos clients appr\u00e9cient la mani\u00e8re dont nous les soutenons, mais je voulais rendre ce succ\u00e8s encore plus visible et public,&#8221; a d\u00e9clar\u00e9 Andrea Silas, Vice-pr\u00e9sidente du Support Technique. &#8220;Je suis fi\u00e8re de diriger un groupe de membres d&#8217;\u00e9quipe incroyables et heureuse de les voir reconnus tant internement qu&#8217;externement.&#8221;<\/p>\n\n\n<p>L&#8217;\u00e9quipe du Support Technique de DreamHost est impatiente de fournir des services exceptionnels \u00e0 ses clients pour le reste de 2024 et dans les ann\u00e9es \u00e0 venir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le D\u00e9partement du Support Technique de DreamHost<br \/>\nL&#8217;engagement in\u00e9branlable du d\u00e9partement du Support Technique de DreamHost envers l&#8217;innovation et la performance au service des clients de DreamHost a \u00e9t\u00e9 honor\u00e9 par deux m\u00e9dailles de bronze aux Stevie\u00ae Awards 2024 pour les Ventes &#038; le Service Client. Les Stevie\u00ae Awards pour les Ventes &#038; le Service Client reconnaissent les r\u00e9alisations des professionnels des centres de contact, du service client, du d\u00e9veloppement commercial et des ventes \u00e0 travers le monde. [\u2026]<\/p>\n","protected":false},"author":27,"featured_media":6077,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"DreamHost a annonc\u00e9 que son d\u00e9partement de support technique a remport\u00e9 deux prix Bronze aux Stevie\u00ae Awards 2024 pour la vente et le service client.","footnotes":""},"class_list":["post-12243","announcement","type-announcement","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L\u2019\u00e9quipe de support technique de DreamHost remporte deux prix Bronze aux Stevie\u00ae Awards 2024 pour les ventes et le service client - DreamHost<\/title>\n<meta name=\"description\" content=\"DreamHost a annonc\u00e9 que son d\u00e9partement de support technique a remport\u00e9 deux prix Bronze aux Stevie\u00ae Awards 2024 pour la vente et le service client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.dream.press\/news\/fr\/announcements-fr\/lequipe-de-support-technique-de-dreamhost-remporte-deux-prix-bronze-aux-stevier-awards-2024-pour-les-ventes-et-le-service-client-fr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019\u00e9quipe de support technique de DreamHost remporte deux prix Bronze aux Stevie\u00ae Awards 2024 pour les ventes et le service client - 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