Annette Irwin image

Annette Irwin

Annette Irwin is the Communications Lead at DreamHost, where she juggles storytelling, strategy, PR, and the occasional spreadsheet. A former sports producer and lifelong sports nerd, she now channels that competitive energy into crafting copy for DreamHost. She’s passionate about writing with humor, clarity, and just the right amount of sarcasm—because why be boring? When she’s not in comms mode or policing grammar, she’s mainlining coffee, devouring books, watching sports, or navigating the chaos of life with her favorite people—and one extremely opinionated cat.

Articles By Annette Irwin

From USB Sticks to Smart Racks: The Evolution of DreamHost’s Data Centers

From USB Sticks to Smart Racks: The Evolution of DreamHost’s Data Centers

by Annette Irwin

Though the internet often feels like magic, it runs on racks, wires, blinking lights, and the dedicated humans who keep it online at 3 a.m. ...

Announcements
From Aerialist to Tech Support Leader: Meet Camila Ospina!

From Aerialist to Tech Support Leader: Meet Camila Ospina!

by Annette Irwin

When Camila Ospina joined DreamHost eight years ago, a tech support career wasn't on her radar. But over the years, her journey has been un ...

Announcements
More Than a Game: How DreamHost Helped the Gift of Soccer Foundation Expand Its Impact

More Than a Game: How DreamHost Helped the Gift of Soccer Foundation Expand Its Impact

by Annette Irwin

For Ken Levandoski and his wife Margie Espe, the founders of The Gift of Soccer Foundation, what began as a simple observation at their chi ...

Customer Spotlight
Decoding the Data Center: An Inside Look at DreamHost’s Infrastructure

Decoding the Data Center: An Inside Look at DreamHost’s Infrastructure

by Annette Irwin

DreamHost’s data centers are the “beating heart” of the digital world you see and use every day. From the blinking lights of servers to the ...

Announcements
William Soto: The Live Chat Captain Who Knits, Leads, and Multitasks with a Shih Tzu on His Neck

William Soto: The Live Chat Captain Who Knits, Leads, and Multitasks with a Shih Tzu on His Neck

by Annette Irwin

Have you ever wondered what it’s like to juggle tech support chaos while a tiny dog lounges on your shoulders like a fashion accessory? Wel ...

Announcements
Meet Joseph – Rock Mover, Guitar Player, DreamHost Ride-or-Die

Meet Joseph – Rock Mover, Guitar Player, DreamHost Ride-or-Die

by Annette Irwin

Let's face it, when you think "Tech Support," you probably think “long wait times” or picture someone who's more comfortable talking to a c ...

Announcements
DreamHost Strikes Gold for Customer Service at the 2025 Globee® Awards for Excellence!

DreamHost Strikes Gold for Customer Service at the 2025 Globee® Awards for Excellence!

by Annette Irwin

We’re thrilled to announce that DreamHost has won Gold for Achievement in Customer Service Excellence at the 12th Annual 2025 Globee® Award ...

Announcements